JustForAuto B2BHelp Center

Buyer Help

You do not register or use a password — every link your account manager sends you is your account.

I have no password — how do I sign in?
You do not sign in. Every link your account manager sends (/portal/, /quote/, /track/) carries a token and just works when opened. Use the same link on any device.
The link will not open / shows 404?
A wrong or truncated token returns 404 — this is normal protection. Ask your account manager to resend the complete link; do not edit or append parameters yourself.
What happens after I accept a quote?
Your account manager issues a PO/PI for you to countersign, then you pay deposit → balance; once payment is confirmed, production is scheduled.
My tracking page has no shipment update?
After the supplier reports it, it is usually visible instantly. If not, it is most likely the CDN edge cache — a hard refresh or waiting a moment fixes it; it does not mean the data was not delivered.
I lost my link — what now?
The link is your account; there is no "reset password". Contact your account manager to resend the right link (portal / quote / tracking are three separate tokens).
Still need help? Email info@justforauto.com · Help Center by JustForAuto B2B Suite